We have created this wiki to provide helpful articles for our products and services.
Typical scenarios where you may need to use this wiki are:
This wiki contains helpful articles for troubleshooting most of our products and services. Information in this wiki can be used to self-diagnose and resolve some minor issues you may have using our products and services.
This wiki also contains some important Policies, Terms, and Conditions of doing business with us. We stronly encourage all existing and potential customers to read through these as they apply to every customer, product, service, and subscription.
For some of our common services, this wiki contains essential user guides. You may refer to this information to perform various actions on your website, hosting, email services, etc. with us.
This wiki also contains the requirements and pre-requisites for purchasing or subscribing to some of our products, services, and subscriptions, and must be read prior to placing an order.
We may also provide you with the links to this information during the ordering process to help you understand the requirements and pre-requisites in more detail.
This wiki is easy to browse so you can find the information you need quickly.
Articles on this wiki are grouped by categories. From the home page, you can click (or tap if you're on a handheld device) the category you wish to read articles from.
The categories on the home page look like this:
Once you click (or tap) on a category, all the sub-categories and articles are displayed on the page that follows:
These are sub-categories (sometimes also called "topics"):
Articles contain the actual information you are looking for. To read an article, click (or tap) on the article name on the category page:
The article will then open on a new page.
There are several elements in an article.
The following is an example of an article's headings:
The following are examples of an article's sub-headings:
The article page also has a widget that shows the contents of the article. Each heading and sub-heading can be clicked (or tapped) to navigate (or scroll) to that heading or sub-heading:
Many articles may have some additional elements that provide more information or context around a particular topic.
The elements we use in this wiki are:
This element generally gives helpful information to help you understand the issue better.
This is a warning that must be taken into consideration when performing the associated step or getting involved in the associated process.
This is a best-practice advice that is given provided as an additional guide or tip.
This is a mandatory step, tip, advice, or information that must be followed before proceeding with the associated step or getting involved in the associated process.
You can also print an article, or save it as PDF. To do this, simply click (or tap) on the print icon in the sidebar widget:
Clicking (or tapping) on the print icon will open the page in a print format, which can then be printed or saved as a PDF document using your browser's print dialogue.
If you wish to share an article, you can do so by clicking (or tapping) on the share icon in the sidebar widget:
You then have the following options to share the article on: